Frequently asked questions about Klarna
How does Klarna work?
Klarna is an alternative payment method that allows you to split purchases into 4 interest-free payments.
To use Klarna to pay for your purchases at jjelectronic.net , add the items you want to your cart and select Klarna at checkout. Your purchase will be divided into four installments. The first payment is due upon shipment. The next three installments will be automatically charged to your debit or credit card every two weeks.
How can I subscribe?
If your cart qualifies for 4 interest-free payments with Klarna at jjelectronic.net , the option will appear at checkout. After confirming your phone number, you'll receive an SMS to confirm your identity. You'll then set up your Klarna payment method and accept the payment plan terms.
Are there any other requirements for using Klarna?
Yes, you must have the following:
Debit or credit card issued in the United States
Be 18 years of age or older
US billing address
Phone number that can receive SMS
What forms of payment are accepted?
Klarna currently accepts major debit and credit cards (e.g., Mastercard, Visa, AMEX, Discover). Please note that prepaid cards are not accepted.
I see that Klarna is available at checkout online, but why is the option grayed out?
All items in your bag must meet the requirements for using Klarna. Current restrictions include:
Your order must be placed and shipped within the United States.
You can't buy a gift card
You cannot have a PO/APO/FPO shipping address
What happens if my Klarna payment is declined?
You can use an alternative payment method to complete your purchase. To use Klarna for future orders, please contact Klarna Customer Service to learn about all the options. You can contact them from the Klarna app or at klarna.com .
Will this affect my credit rating?
No. When you sign up with Klarna, you may be subject to a simple credit check. This will not affect your credit score or show up as a hard copy on your credit report.
If the order total changes, how does this affect the 4 payments?
If the order total changes for any reason, payments will be adjusted accordingly.
What happens if the order is canceled? Will I still be charged?
No, you won't be charged. Contact Klarna's Customer Service team from the Klarna app or via klarna.com if you need further assistance.
How long does it take to correct a pending authorization?
Most authorizations are corrected within 24 hours, although this ultimately depends on your financial institution.
What happens if I can't make a payment?
Contact Klarna's Customer Service team, and they'll be happy to discuss all your options. You can reach them 24/7 via the Klarna app or at klarna.com .
Are there late fees?
Do you have any more questions?
Contact Klarna's Customer Service team, and they'll be happy to discuss all your options. You can reach them 24/7 via the Klarna app or at klarna.com .